Public Health Research Associate

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  • Post Date: November 26, 2020
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Job Overview

Job Description

About Conduent

Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all  insured patients  in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through  toll systems  daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at

Job Description

Conduent Healthy Communities Institute is looking for a full-time, remote Public Health Research Associate to support the core functions of the Research Department, including the development, maintenance, and management of health indicators and other related content on community health information websites. The Researcher will also engage in consulting projects with our Consulting Services Department on an as needed basis to provide expert guidance and analysis to a variety of healthcare and government professionals. This position supports the work of healthcare providers, health departments, and health collaboratives across the country in their community health improvement efforts. 

Job responsibilities include, but are not limited to: 

Data Analysis and Maintenance 

  • Analyzing large quantities of quantitative and qualitative community health and patient data  
  • Using statistical software to reformat and analyze large, complex data sets  
  • Maintaining and curating a database of health and health-related indicators to provide context for users in an easily understandable format
  • Maintaining and curating a database of community health interventions with proven public health impact 

Client Projects 

  • Working with a team to conduct community health needs assessments and develop action plans 
  • Interpreting and effectively communicating data analysis findings to audiences with a wide range of public health knowledge 
  • Developing and leading professional presentations about community health 
  • Facilitating and conducting key informant interviews, in-person focus groups, prioritization sessions, and stakeholder meetings 

Content Development 

  • Developing reports, summarizing data findings, and offering recommendations 
  • Developing guides and tools for data collection 
  • Assisting in the development and creation of new data visualizations and web-based communication tools 

Cross-functional projects 

  • Working cross-functionally with our Client Services, Consulting Services, Product Development, Business Development teams; and with other Conduent lines of business 
  • Engaging with clients, client partners, and new business prospects as community health data expert
  • Leading various project teams for internal process improvements, solutions development, innovations, and client projects

Ideal candidates will have the following skills and characteristics: 

  • A Master’s degree or comparable work experience
  • Experience with SAS statistical software 
  • Ability to synthesize data and present findings through compelling narratives and visuals 
  • Familiarity and comfort with methods used to assess public health needs 
  • A strong understanding of the relationship between healthcare and the broader community as it pertains to implementation of community health programs and services 
  • Experience with qualitative data analysis tools and techniques 
  • Excellent interpersonal communication, leadership, and project management skills 
  • Solid analytical and presentation skills 
  • Ability to work independently and collaboratively in a remote office setting 
  • Proactive and resourceful 
  • Desire to learn new skills and systems; with a strong ability to do so quickly 
  • Proficiency in MS Office 

Preferred experience and skills:   

  • A Master’s in Public Health with coursework in statistics and/or epidemiology
  • Knowledge and experience on best practices related to community health improvement, health equitysocial determinants of health, and effective collaboration across sectors to maximize ROI
  • Experience with ArcGIS software and mapping methods 
  • Familiarity with medical terminology and ICD coding 
  • Experience with R statistical programming 
  • Previous experience working remotely
  • SAS programming exp required


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

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