Application deadline date has been passed for this Job.
Location: Work at Home, Wisconsin, United States
Job Type: Marketing Solutions
- Build relationships with automotive repair facilities through an in-depth program knowledge, a pleasant demeanor and a positive attitude.
- Educate and inform the repair facilities on current program offerings and services and encourage participation.
- Meet call volume expectations of 65+ outbound calls per day.
- Answer incoming inquiries, and assist in resolution of issues.
- Monitor and promptly reply to email communications that come to the designated inbox.
- Maintain detailed documentation of communications, including customer service opportunities and complaints in SalesForce.
- Assist in the creation and development of processes and procedures.
- Other duties as assigned.
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