Essential Job Duties:
The Learning Experience Project Manager (LEPM) will provide design oversight, management, measurement, and direction in building online courses for National University. Through the institution’s LMS, the LEPM will manage every project associated with the Learning Experience team, including creating course content, training and supporting faculty /staff /SMEs, and managing online course development projects based upon priorities established by the Vice Provost of Learning Experience.
The Learning Experience Project Manager will organize and direct the Learning Experience designers, course authors (SMEs), faculty trainers, multimedia technicians, LMS support staff, and others to work collaboratively with academic Curriculum Directors, department administrators, and any other stakeholder identified in the program / course building process.
- Liaise closely with other PM offices and staff across the institution to ensure effective / efficient handoffs of contracts, program build tasks, timelines, benchmarks, etc., as the main focus of the LEPM will be management of course build projects. Ability to work under minimal supervision and manage multiple priorities.
- Collaborate with a cross- functional team to develop solutions to complex problems.
- Collaborate around efforts to establish the best shared PM platforms across the university, while ensuring that the Learning Experience department has all of its course building needs easily identified, measured, and reported upon.
- Define learning objectives and measures of success using a learner-centric approach integrating learning science theory such as (ADDIE model, Bloom’s Taxonomy, Kirkpatrick’s Model) and practice to deliver pedagogically-sound experiences.
- Work with the department head to map out and create learning experiences based on sound learning and design principles.
- Determine priorities and define the processes and steps required to achieve the identified objectives across all projects/efforts relating to learning design and development for the instructional design team.
- Identify, understand and contextualize highly relevant learning content and manage the team to present this back to the learner in a way that is easy to understand and to navigate leveraging multiple delivery channels.
- Apply design-thinking principles to iteratively clarify needs, define learning strategies and potential solutions collaboratively with team members and SME’s.
- Manage the team to design innovative learning experiences, ensuring they are scalable and inclusive for a global audience.
- Responsible for executing and managing high level projects for the University. This ID project manager will be in charge of delivering and managing strategies, concepts, and ideas provided by executive and management teams within the deadlines provided.
- The position will manage instructional designers, community specialist, as well as online facilitators, and be responsible for their project work, training, goal setting, administration of priorities, and the evaluation of their job performance and duties as well as a time approver.
Supervisory Responsibilities: No direct supervision is identified at the outset of this workstream, although as the initiative grows, this component may emerge.
Education & Experience
- Bachelor’s degree in project management, instructional design/technology, education or related field
- Minimum 3 — Five (5) years’ experience working as instructional designer, preferably leading efforts to manage cross-departmental projects.
- Minimum 2 – 3 years’ experience in project, production, or team management preferred.
- Project Management certification preferred.
- Ability to work with confidential information.
- Knowledge of FERPA regulations.
- Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
- Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
- Demonstrated experience with project management, certifications in project management, and experience with one or more of the following PM tools: Basecamp, Smartsheet, Monday.com, Trello, Atlassian products, Google Workspace products, Microsoft project, etc.
- Demonstrated ability to manage multiple projects simultaneously and articulate and advocate for the use of organizational tools in support of a highly focused culture.
- Intermediate-to-advanced knowledge of common eLearning development tools and LMS.
- Knowledge in adult education and training, developing original e-learning content, or the employment of instructional design systems methodologies in the development of online curricula
- Demonstrated experience in content development, curriculum development, and training.
- Strong knowledge of Internet terms, technologies, and protocols.
- Experience in academic planning, assessment, accreditation, and certification.
- Strong leadership skills and professionalism regarding escalation procedures and the ability to work effectively with a wide range of personnel.
- Strong organizational skills with great attention to detail and follow-through, as well as the ability to organize a multitude of tasks under time constraints.
- Demonstrated experience advocating for and articulating to teams the value of project management and the gathering of data on project time dedication in support of continual improvement.
- Demonstrated and articulated professional demeanor and EI as core leadership competencies.
- Demonstrated ability to coach teams to high performance, taking independent responsibility for bringing along teams in times of change.
- Ability to develop remote relationships across geographical locations.
- Ability to cultivate a culture of empowerment through the daily reinforcement of the culture statement, and creation of new ways of working and collaborating in support of that.
- Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
- Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
- Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs and processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
Travel: Some travel may be required.
The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.
National University offers an opportunity to work in an innovative environment that supports diversity.
National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.
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