Director, Learning Outcomes Management

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  • Post Date: August 3, 2022
  • Apply Before: October 1, 2022
  • Applications 0
  • Views 11
Job Overview

Essential Job Duties:

The Director of Learning Outcomes Management (DLOM) will lead National University’s efforts to document all institutional, programmatic, and course goals, outcomes, and objectives while measuring student achievement of those same goals, outcomes, and objectives.


The DLOM will work to build a culture in which learning outcomes data informs curricular, instructional, assessment, and assignment (re)design-all with the goal of improving student learning. The position balances accountability and reporting needs with a collaborative approach to assessment for learning. The Director of Learning Outcomes Management will work with faculty, course authors (SMEs), Learning Experience designers, and academic administrators to plan, design, and implement ongoing assessment of student learning outcomes based on curriculum and outcomes maps under the DLOM’s purview. All mapping and reporting work will seek to improve teaching, learning and instructional programs. This effort also entails creating a shareable, reportable system to document assessment plans, data, and results. The Director is an expert resource for Curriculum Directors, curricular committees, and Institutional Effectiveness stakeholders, conducting professional development on assessment, while collaborating with entities to inform the creation and/or measurement of ePortfolios, General Education, co-curricular initiatives (e.g. – Writing Across the Curriculum), eLearning, the Library, Faculty Development, instructional leadership, and others to develop a positive and systematic culture of learning outcomes assessment.

Essential Functions

  • Create a vision and provides the overall leadership for development and implementation of integrated campus-wide, course and program outcomes mapping, reporting, assessment, and planning.
  • Influences University-wide activities related to outcomes measurement, program review, and institutional effectiveness within the Learning Experience department of Academic Affairs.
  • Work with Curriculum Directors, Course Authors (Faculty / SMEs), Learning Experience program and course designers, and academic administrators to plan, design and implement ongoing assessment of student learning outcomes for the improvement of teaching, learning and instructional programs. Write assessment reports and help departments polish their own assessment reports.
  • Collaborate with a variety of academic and administrative groups in guiding assessment and program review, reporting across the institution to departments from Institutional Effectiveness to WASC to Student Success stakeholders.
  • Provide supervision and leadership for a matrixed organization that comprises design, training, and program building, as well as data-driven assessment for those same activities.
  • Provide support for various assessment and outcomes-based initiatives (ePortfolio, Writing Across the Curriculum, etc), the General Education program, eLearning, the Library, Faculty Development, and other entities to ensure that National University has a deep and broad map which provides an authentic system of assessing outcome achievement.
  • Provide guidance and leadership specific to NU’s professional development efforts related to learning outcomes assessment.
  • Develop and maintain a system for communication and documentation of assessment plans, data, and results.
  • Keep up with national and state-wide academic conversations related to learning outcomes assessment, making sure that NU is following-and contributing to-that conversation.
  • Other duties as assigned.

Supervisory Responsibilities: Hire, train, develop, and supervise up to three employees with potential for growth as the initiative grows.

Education & Experience

  • Master’s degree from a regionally accredited college or university.
  • Ten (10) to Twelve (12) years of combined experience with assignment design, curriculum development, learning outcomes assessment, classroom research, and/or faculty professional development.
  • 3 years of full-time or part-time teaching experience in higher education.
  • Three (3) or more years of experience leading program or institution-level learning outcomes assessment preferred.
  • Competencies/Technical/Functional Skills
  • Ability to work under minimal supervision and manage multiple priorities.
  • Ability to work with confidential information.
  • Knowledge of FERPA regulations.
  • Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
  • Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
  • Demonstrated experience with project management, certifications in project management, and experience with one or more of the following PM tools: Basecamp, Smartsheet,, Trello, Atlassian products, Google Workspace products, Microsoft project, etc.
  • Demonstrated ability to manage multiple projects simultaneously and articulate and advocate for the use of organizational tools in support of a highly focused culture.
  • Mastery of defining learning objectives and measures of success using a learner-centric approach integrating learning science theory such as (ADDIE model, Bloom’s Taxonomy, Kirkpatrick’s Model) and practice to deliver pedagogically sound experiences
  • Intermediate-to-advanced knowledge of common eLearning development tools and LMS.
  • Knowledge in adult education and training, developing original e-learning content, or the employment of instructional design systems methodologies in the development of online curricula
  • Demonstrated experience in content development, curriculum development, and training.
  • Strong knowledge of Internet terms, technologies, and protocols.
  • Experience in academic planning, assessment, accreditation, and certification.
  • Strong leadership skills and professionalism regarding escalation procedures and the ability to work effectively with a wide range of personnel.
  • Strong organizational skills with great attention to detail and follow-through, as well as the ability to organize a multitude of tasks under time constraints.
  • Demonstrated experience advocating for and articulating to teams the value of project management and the gathering of data on project time dedication in support of continual improvement.
  • Demonstrated and articulated professional demeanor and EI as core leadership competencies.
  • Demonstrated ability to coach teams to high performance, taking independent responsibility for bringing along teams in times of change.
  • Ability to develop remote relationships across geographical locations.
  • Ability to cultivate a culture of empowerment through the daily reinforcement of the culture statement, and creation of new ways of working and collaborating in support of that.
  • Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
  • Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
  • Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs and processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
  • Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Demonstrates ability to be consistently open, honest and candid when communicating with others.

Travel: 10%

The National University System is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. As a network of nonprofit educational institutions, the System employs more than 3,300 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows for students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, the National University System is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

National University is an Equal Opportunity Employer.
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