Customer Service Agent

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Promoted Parent
  • Post Date: November 16, 2021
  • Applications 0
  • Views 117
Job Overview
Job Description:

 

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Consultants in this role get to:

 

Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications:

Our most successful candidates will have:

  • A High School diploma or GED
  • Excellent verbal and written communication skills; proficient reading skills
  • Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
  • Proven customer service skills
Job Detail
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