Associate Project Manager

Promoted Parent
  • Post Date: August 3, 2022
  • Apply Before: October 1, 2022
  • Applications 0
  • Views 9
Job Overview

We are one growing team with one powerful goal – and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia and Wyoming.

The Opportunity

The primary purpose of the Associate Project Manager role is to lead the delivery of work and projects. Each project will be delivered within constraints such as scope, quality, time, value and cost, which may be clearly defined or may require dynamic change management to deliver value. Throughout the lifecycle of each project the Associate Project Manager manages project team and vendors, tracks and communicates project status, mitigates risks and resolves issues while remaining accountable for the success of all projects under their management.

Primary Responsibilities:

  • Lead Team: Motivate team to ensure project goals are accomplished following our goals. Demonstrate enthusiasm and foster team spirit. Actively resolve team problems and conflict. Give credit and acknowledge contributions of teammates. Build trust and encourage collaboration.
  • Manage Partnerships: Establish strong relationships with all project personnel including partners, sponsors and executives. Resourcefully seek assistance, solicit diverse points of view, manage expectations, and diplomatically resolve conflicts to deliver predictable and successful project outcomes.
  • Manage Communications: Analyze communication needs and determine communication methods, channels, frequency and level of detail for all audiences ranging from team members to executive steering committee. Ensure quality, accuracy and integrity of project information and that feedback is received/acted upon.
  • Understand Business/Technical Impact: Ensure the relevant business, operational, technical and financial ramifications of the project are well understood and communicated. Proactively engage appropriate SMEs, partners and sponsors to maximize value, minimize issues and costs, and to achieve predictable outcomes following established project success metrics.
  • Determine Project Methods/Practices: Assess project needs and select/implement most appropriate methods (predictive, agile, hybrid) to improve project execution, ensuring that team members are enabled to use the selected approach, methods, tools, and techniques.
  • Establish and Empower Team: Establish work plan and staffing for project activities, iterations or phases. Arrange for recruitment/assignment of project personnel while supporting diversity and inclusion. Assign responsibilities and scope of authority to project personnel. Assess team skills/performance and facilitate knowledge sharing to meet team needs.
  • Manage Project: Identify, scope and schedule project deliverables, resources, milestones and required activities and tasks. Perform risk assessment and implement mitigation plans. Establish standards for detailed project planning, estimating, tracking, reporting, documentation, issue and change management, success metrics, compliance, decision-making and governance. Monitor all project activities, and remedy trouble spots, and benchmark performance to identify improvements and achieve higher capability.
  • Attendance, punctuality, and presence are essential functions of this role.
  • Other responsibilities or activities may be assigned at any time with or without notice.

Minimum Qualifications:

Typically requires bachelor’s degree and 2+ years relevant experience. Relevant experience includes performance in technical, business, or operations project management roles with increasing levels of responsibility and independence while demonstrating (empathetic, collaborative, engaging) and soft skills.

Equivalent of experience in lieu of degree acceptable: Yes

Professional Certification(s) required: CAPM

  • Basic knowledge of project management methodologies (predictive, agile), and project management software (e.g. MS Project, Azure DevOps, JIRA).
  • Experience with our needs and how current and new technologies are being employed to promote digital business.
  • Knowledge of Project Portfolio Management (PPM) systems.
  • Knowledge and background in Microsoft PowerApps and PowerBI applications.


  • Excellent written and oral communications skills tailored to audience with appropriate style and delivery to influence audience.
  • Advanced analytical, problem solving and decision-making skills.
  • Strong computer skills including the ability to quickly learn additional tools for assigned projects:
    • Microsoft tools: Teams, Sharepoint, Office, Visio, Power BI, and PowerApps
    • Project Management tools: Smartsheet, MS Project, JIRA, Azure DevOps


  • Ability to take direction from more experienced project manager(s) and to work with team members at all levels of seniority.
  • Ability to adapt to change and work in a fast-paced environment.

Other characteristics:

  • Demonstrate solid business and technical skills.
  • Strong attention to detail and willingness to probe for understanding.
  • Understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions.
  • Flexibility and cultural sensitivity to work with offshore teams and others who work in different time zones.
  • Excellent time management, organizational and personal effectiveness skills.
  • Exhibits SNHU core competencies consistent with “Growing You” – Learner/Client Focus, Value Differences, Instill Trust, Lead Self, Critical Thinking, Effective Communication, Growth Mindset, Team Player, Drive for Results. Flexibility and cultural sensitivity to work effectively with offshore teams and others who work in different time zones.

Preferred Qualifications:

  • Software Development Life Cycle, ITIL, ITSM, DevOps, Enterprise Architecture, Quality Assurance
  • Analytics, Service Management, Integration, Security and Privacy, Data Governance, Compliance
  • Learning Management, Academic Systems, Student Administration, Finance, HR, CRM/Student Engagement
  • Accessibility, Design Thinking, Systems Thinking, User Experience/Client Experience, Value Management

Working Conditions:

Expectation is that this role will be mostly remote with the ability to come into the Mill in Manchester, NH as needed to be in workshops and other team meetings.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives-beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer?

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.

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